Updated October 23, 2026

Mercatox review covers a peer-to-peer crypto exchange, and this review reaches an unfavourable conclusion. The problems are measurable rather than matters of opinion: thin volume, enormous spreads and a 1.7 star rating. Updated September 2026.

Mercatox at a glance

• Type: peer-to-peer cryptocurrency exchange, hundreds of pairs listed

• Trustpilot rating: 1.7 out of 5, with nearly every review at 1 star

• Trading fee: 0.25 percent flat per trade, higher than major exchanges

• Observed BTC spread: bids at 22,400 against asks near 25,500 in one session

• Fiat: not supported. Crypto deposits, withdrawals and trading only

• Withdrawal limit: 5 BTC equivalent per 24 hours for verified users

• Platform: outdated, with no mobile app

• Price updates: only when a trade occurs, so quotes can sit still for hours

The reputation problem

Mercatox holds 1.7 stars out of 5 on Trustpilot, with nearly every review at the lowest rating. A handful of five-star reviews exist, and some of those were left by users who had misunderstood what they were rating. Recurring complaints concern the inability to withdraw funds, which is the most serious category of complaint an exchange can attract.

The spread problem, with numbers

The trading fee of 0.25 percent per trade is higher than major exchanges but not the real issue. The spread is.

During one US session the highest bid for BTC sat at 22,400 dollars while the lowest ask was near 25,500. That is a gap of roughly 3,000 dollars on a single coin. On a liquid exchange the same spread is a few dollars. In the order history, a sale went through at 25,510 and a purchase at 22,500 within half an hour of each other.

The implication is direct: you might pay 25,500 dollars for Bitcoin while someone else buys the same coin at 22,500 minutes later. One party gets a good price and the other loses roughly 3,000 dollars, and which one you are depends on chance rather than skill.

Why this happens

Volume. The order book carries extremely few transactions, so prices update only when someone trades. Monitoring the platform for hours produced no movement in prices, bids or asks. A major exchange tracks what thousands of traders will pay at any moment; Mercatox shows whatever the last trade happened to be, which may be hours old and far from the real market.

Several listed coins show no trading activity at all over long periods, so the pair count is not an indicator of usable liquidity.

Deposits and withdrawals

Crypto only, with no fiat deposits, withdrawals or trading. Verified users face a maximum withdrawal of 5 BTC equivalent per 24 hours. Given the user reports about accessing funds, the withdrawal limit is a secondary concern behind whether withdrawals process at all.

Mercatox Fees and Trading Conditions

Mercatox Fees and Trading Conditions

Mercatox Fees and Trading Conditions

The platform

The interface is dated and there is no mobile app, so you need a computer to trade. On its own that would be a minor complaint; combined with the liquidity and withdrawal issues it forms a consistent picture of a platform that has not been maintained.

Recommendation

• The spread alone makes fair execution impossible at normal size

• Withdrawal complaints are the most serious category and appear repeatedly

• No fiat support removes the only reason to accept a worse venue

• Liquid, regulated alternatives exist at no extra cost

We do not recommend trading on Mercatox. If you hold funds there, prioritise withdrawing them. Established platforms with real liquidity are listed in our crypto brokers section, and Kraken review covers an exchange with a regulatory charter and genuine volume.

Mercatox Deposit and Withdrawal Choices

Mercatox review: frequently asked questions

Is Mercatox safe to use?

We do not recommend it. The Trustpilot rating is 1.7 out of 5, withdrawal complaints recur, and the order book is too thin for fair pricing.

Mercatox Trading Platform

Mercatox Trading Platform

Mercatox Trading Platform

What does Mercatox charge?

A flat 0.25 percent per trade, which is higher than major exchanges. The spread costs far more than the fee does.

How bad are the spreads?

In one observed session, bids sat at 22,400 dollars against asks near 25,500 for BTC, a gap of around 3,000 dollars. On a liquid exchange that gap is a few dollars.

Can I deposit fiat currency?

No. Crypto deposits, withdrawals and trading only, with no fiat support at all.

What is the withdrawal limit?

5 BTC equivalent per 24 hours for verified users, assuming withdrawals process, which several user reports dispute.

Is there a mobile app?

No. You need a computer, and the web platform itself is outdated.